I'm with SBruce and Broz and Dave on this one.
I crank the squat out of my Zeiss Conquest had have no problem with either turret.
I'd send it in/back as this would seem most economical.s It is very unusual for your Zeiss to have that problem.
Keep in mind that I started shooting before scopes were popular and grew through their development. I still approach a setting from the bottom for all adjustments. That is when going up in range I click up to the setting. When clicking down to a range I go blow it then click up to the setting using at least 4 clicks. Weird I know but old things die hard.
We'll see if the Nightforce will break me of the habit.
I agree with Broz regarding the range finder. Leica 1200 for sure and 1600 if you have the $. I like the foot print of the 1200 better than the 1600. But for ease of carry the 1600 is more convenient and definitely a better product.
Good luck on your decision.