Re: Burris Customer Service is a joke
way back from the dead.
back in '06 i recieved the scope. mounted it in '07 and it was still not holding groups.
sent it back again in '08 , they said nothing was wrong and when i got it back, i mounted and tried to use it again. still screwed up, would not hold groups at all. the gun i use it on is a shooter.
finally i sent it back last month, april 2010, they called me a week later and said it was irrepairable, and are sending me a new one. the wife texted me this morning and said a package came from burris this morning. they didn't have the scope in ballistic milldot, but just in ballistic plex. i said that was ok. the scope was a 4 x 16 signature.
so after 3 trips back to burris at $20 each, i have a replacement. i have not hunted with this gun for 4 years, which sucks, but maybe i'll just buy a leupold for on it now.