Thanks redhead, I sent an email to them this morning based on some research I was able to do over the weekend. But I'm losing hope because someone else with a B&L scope told me on Saturday that he couldn't get his repaired last year. I was hoping to find someone independent - if that person exists.
Then again, if this is an otherwise hopeless endeavour, I might have something else to tinker with. yep! right after I tackle the 836,846,241 other things I have on the plate already