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UPS Problems

 
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  #1  
Old 06-12-2014, 05:26 PM
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Join Date: Nov 2012
Posts: 24
UPS Problems

I have been working on my first rifle build for a little over year saving up and getting all my componets together. According to UPS tracking yesterday it was on the truck for delivery. I get to my FFL yesterday afternoon gitty with excitement to unbox my new masterpiece only to find its not there. I just figure the truck is running late so I tell him to call me if it comes in. Well this morning I check my tracking and it says the delivery is rescheduled to Monday. So I call UPS to see whats up and at first they want tell me anything, but I finally get someone to tell me that the package is in Vancouver Washington. Now I live in Louisiana and the day before it said the package was here on the truck for delivery. They tell me that there was a mistake and the package got routed to Washington some how. Well I look up to see if I can get in touch with the UPS hub in Vancouver to see if they could explain whats going on, and low and behold the 1 800 number I called is located in Vancouver Washington. I don't know how they could track the package all the way here and then it end up way up there in a few hours. I really feel like they are just stalling me cause they really don't know where the package is. Has anyone ever had a similar experience or have any advise for me. I am feeling so let down and hopeless right now. Even if they do refund all of my money it will still be a year at the earliest before I could build another one.
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  #2  
Old 06-12-2014, 06:11 PM
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Join Date: Jul 2010
Location: Rathdrum Idaho
Posts: 442
Re: UPS Problems

I would hound the hell out of them everyday till you got answers.
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  #3  
Old 06-12-2014, 06:17 PM
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Join Date: Jul 2004
Location: Texas
Posts: 5,421
Re: UPS Problems

I sent a package to California from Texas and after it got lost, they found it in Illinois.

Hummmm, Texas to California via Illinois. Go figure.

J E CUSTOM
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  #4  
Old 06-12-2014, 06:28 PM
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Join Date: Nov 2008
Location: SW Montana
Posts: 4,444
Re: UPS Problems

I would just chill out, it probably was out for delivery but got sorted to a pile going to another hub accidentally. It's a good sign that the delivery was rescheduled which means they know where it's at and where it should go, if it said delivered you'd be screwed!!!
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  #5  
Old 06-12-2014, 06:35 PM
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Join Date: Nov 2012
Posts: 24
Re: UPS Problems

Hummmm, Texas to California via Illinois. Go figure.

Yeah that is as bad as Michigan to Louisiana via Vancouver Washington.
I am sill hopeful but they told me this morning it was on a truck leaving Vancouver but it has still not updated on tracking.
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  #6  
Old 06-14-2014, 02:40 AM
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Join Date: Oct 2008
Location: Alabama
Posts: 5,618
Re: UPS Problems

Never had any issues with UPS. But USPS sucks (especially at updating their online tracking info), and Fed-Ex managed to somehow brake a 1-ton brake rotor I ordered in a disk brke conversion kit. Tell the how in the holy hell you break a 1-ton brake rotor... But apparantly their loaders are so special, they sure found a way...
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  #7  
Old 06-14-2014, 08:38 AM
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Join Date: Dec 2011
Location: S.E. Michigan
Posts: 3,462
Re: UPS Problems

Quote:
Originally Posted by MudRunner2005 View Post
Never had any issues with UPS. But USPS sucks (especially at updating their online tracking info), and Fed-Ex managed to somehow brake a 1-ton brake rotor I ordered in a disk brke conversion kit. Tell the how in the holy hell you break a 1-ton brake rotor... But apparantly their loaders are so special, they sure found a way...
USPS is improving. Tracking is entirely dependent on manual input, However, having said that USPS is the least expensive carrier for offshore shipments. Everything 'lands' on the same aircraft in a foreign destination do why not the least expensive.

As an aside, I've shipped hundreds of packages USPS, worldwide, without one issue. That includes China, South Korea, UAE and Soviet Union.

The worst carrier for screwups is DHL with Fed-Ex coming in second. 'DHL' Dumb and Hopelessly Lost.......

I will say (because I personally know) that the sorters at UPS use packages for basketball practice.....
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