Originally Posted by jack1k
I sent an older Leupold 6 X 20 - 1" - 40mm target scope to Leupold for repair. I sent it out
on a Monday, from Pa. to Oregon, and it was returned fully repaired and adjusted, on the
following Monday. Would you receive this service from either Vortex or Hawke?
This one was the only Leupold I had to send in for service, and I have owned over 12 and
there was absolutely no probems with any other Leupold I have owned.
cannot speak for Vortex in this department but I can for Hawke they have a lifetime warrenty.
My friend put one on and used thick ring tape then over tightened it and it boogered up the side focus (it can happen to any scope) he called sent it in and they had a brand new scope mailed back to him. the process took less than a week he recieved the new scope with a detailed letter on why the old one was malfunctioning. The rep gave him his personal cell number and said if he ever had another problem call him directly and he would handle it. that IMHO is just as good as anyone. with scopes were lucky, I have delt with:
and all were great and easy to deal with. gotta give the edge though to leupold and hawke.