To all the newbies that have experienced some of the initial flaws that can occur once in a while with anything, I have two points worth noting.
1. Len and Andy have become either the largest or 2nd largest TAC15 Distributors in the US. There is a reason for this. Len and Andy know the product as well as anybody in the business and work hard to provide their customers with the best advice and support that's possible. Len has spent hours with me discussing and looking into the limb problems with PSE's engineers. How many dealers do you really think are going to do this.
Len has created a published list of the ten most important things you need to know about this crossbow. How many other dealers can even tell you about three of them? Bottom line is everybody should be fortunate to have a dealer like Len and Andy to deal with.
2. Len and I did a great deal of looking into many of the problems that were being reported and the fact of the matter is that although nobody likes to be the one getting negatively affected by any problems with a brand new item they've paid good money for, the fact is that the percentages of products that show any signs of these problems is just barely over 1%. This is an acceptably low percentage within the manufacturing business, so while we agree that it's painful and w wish you weren't within that 1%, it's inevitable that somebody is going to be.
I more than most have fought hard to bring manufactures attention to these problems, so I'm also thrilled to hear that you are now seeing the good side of the product and what it can do. Some of us have worked very hard for the past year to promote just what this crossbow is capable of when everything comes together and is working right. In that respect it's second to none and with some of the new after market products that are now available for the TAC's, I will match it's performance against any crossbow on the planet.
Welcome aboard and I hope to hear more of the success stories from you now that you seem to be over the tough spots.