Originally Posted by altonsvnnh
How do we get PSE technical support to look at this site and see the ongoing conversations?
You might send PSE a snail mail letter suggesting they keep up with this particular forum of Len Backus' LRH Online Mag.
Understand, even if PSE tech support does start following this forum (or already is doing so) chances are they will not post here or respond. Most companies have strict policies against such activities. One reason is risk of employee giving out advice that leaves the company liable, under legal doctrine of "Respondeat superior".
I imagine the best route is to get PSE TAC dealers to visit this site. They would be free to post and respond (with Len Backus approval), along with asking questions to gather information. Being they deal with numerous PSE TACs, they are most likely to be the ones that connect the dots on a given problem. They would also have PSE employee contact information. A few might even have direct ear of PSE management.