Re: Tac 15i cranking issues and bolt turning out
Sorry to hear that, and I woulda lost it too!
To clarify: The thing I described above was my 2ed go round with this same problem. The first time it was exactly the same as yours. I didn't know yours was actually damaged. First time: I had trouble cranking, noticed the bolt had backed out, found the cracked housing, etc. I bought one of the first bows sold to the public way back, and thru a dealer off the internet in Maine. When this happened I immediately called PSE. They said send it to the dealer. I said no way, because I live in Idaho & don't know them from "Adam". Then he asked for the sales receipt and such which I immediately provided. He had me remove the part as an assembly and ship to him. He also gave me a PO authorization, claim # or whatever it was, and said to address to him personally and he'd ship back to me the same method as I sent it. I had stressed to him that time was critical here. I sent UPS 2ed Day with tracking. Of course after confirming their receipt, and giving them about 5 days and hearing nothing, I called and ask for the Tech by name. He had already shipped it back.
Overall I had a great experience working thru that single person and he gave me great service. All in all I think the bow was out of service 10 days, maybe 12, can't remember exactly. Since then I had always kept an eye on that area. I also made a habit of putting a wrench on it rechecking torque. Then one day it backed out but I caught it before any damage was done. Right then and there is where the blue loctite came in.
If any way possible I'll ALWAYS go direct to PSE. They don't seem to like it & want you to support their dealer, but IMO with your bad experience no one can blame you for NOT. I'd say screw the dealer because he sounds like a real tool! Those bolts turn as the carriage moves which can/will cause them to lose torque. Anyway, that's my saga and can confirm that area needs extra attention by the user because bad things happen when the bolts loosen (**** breaks).
What's the latest on your bow?