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Anyone receive their Elite back from recall yet?

 
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  #43  
Old 01-04-2014, 06:51 PM
Junior Member
 
Join Date: Dec 2013
Location: Germany
Posts: 18
Re: Anyone receive their Elite back from recall yet?

Mike, maybe it comes from the cam timings. Are you sure they match 100 percent at both sides? And at what ranges you tried to paper tune it ?
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  #44  
Old 01-04-2014, 08:00 PM
Bronze Member
 
Join Date: Jun 2006
Posts: 96
Re: Anyone receive their Elite back from recall yet?

Quote:
Originally Posted by TheGerman View Post
Mike, maybe it comes from the cam timings. Are you sure they match 100 percent at both sides? And at what ranges you tried to paper tune it ?
TheGerman, my cam timing seems ok. The string isn't perfectly over the timing mark, but it's the same on both sides. I even measured from the rail to the hole in the cam, and that's equal on both sides also. I'm shooting at 10 yards with a factory bare shaft. I haven't measured cam lean but it looks less now than it was before the recall repair. With the whisker qiscuit you only have one plane of adjustment, so I was thinking about installing the drop away not only for the obvious reasons but for the two planes of adjustment at the rest end. I think by moving the nocking loop out of the true center position, it's causing minor unequal pressures upon release.
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  #45  
Old 01-05-2014, 05:08 AM
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Join Date: Dec 2013
Location: Germany
Posts: 18
Re: Anyone receive their Elite back from recall yet?

Quote:
Originally Posted by Mike K/NJ View Post
I think by moving the nocking loop out of the true center position, it's causing minor unequal pressures upon release.
That is true, never understood why pse recommend his, just because you can't move the biscuit left or right. I also hope to get an drop away rest soon, but its hard to find someone who can ship it to Germany .
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  #46  
Old 01-05-2014, 12:47 PM
Bronze Member
 
Join Date: Jan 2013
Posts: 63
Re: Anyone receive their Elite back from recall yet?

No I didn't use a bare shaft , it was after work on the 2nd and regular hunting season ended on the fourth so I was rushing. I shot at 7ft , 5 yds and 20 yds with a factory PSE arrow. All were perfect. I like to make sure it is stable in flight so I papertune in increments, but of course if the first one is good they usually all are....if all you are getting a 5/8" tear , that's great in the "real world", a fletched arrow should be perfect. Of course you have the people that are going to say they shoot a perfect hole with a bare shaft through a herd of turtles in a 50 mph Siberian crosswind, Blah Blah Blah.... Go to fletched arrows man you are close enough , especially if you've tried and that's as close as you can get it... Don't drive yourself crazy , no fletching contact and good holes, that's great!
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  #47  
Old 01-09-2014, 05:06 PM
Junior Member
 
Join Date: Jan 2013
Posts: 4
Re: Anyone receive their Elite back from recall yet?

I mailed my Tac-Elite-i off December 6, 2013 following return instructions/forms. I read this Forum and anticipated about 30 days to get it back. Today, January 9, 2014 is not too far from the 30 day window. But, I was disappointed that I didn't get even an email acknowledgment from PSE that they had received my Tac-i. I don't even know if it arrived, or if it could be lost in transit, or stolen. To me, that is the qualifying information that is necessary to determine whether to buy from a company or not. If they won't communicate with you that they received a return, then they are too small a company to do what I would consider to be a successful business.

Perhaps I am mistaken and wrong. Maybe my complaint should be with LRH, and how it is that I bought from them, but I have to deal with the manufacturer for returns (but still not getting any feedback about whether my returned item arrived). I don't recall even finding a telephone number for PSE that I could call to try to find out if my bow arrived, as my customer anxiety grew, nor an email address. I searched every link I could find on PSE's web site for a way to contact them and found none. Then, when they dropped the Tac-Elite line, my first throught was that I was screwed and by a company (that didn't intend that, but was out of luck). I could have called LRH, but the Forum suggested I had to wait about 30 days, so I thought I would wait. And now, I don't know what to think other than I was stupid to wait and not, at least, call LRH. I am writing now just to express being perplexed at why any "wanne be" company, online, would try to do business in this way.

I do believe "the system" will work for me, but every day I wish my repaired Tac Elite-i would arrive so that the wait could be settled. Small companies can be great, but they can also be a pain in the ---, when you deal with them via the web and online. On the other hand, every small company I have dealt with online, has had a communication system intact and available to me and each has responded. Why PSE hasn't is a mystery, and now after 33 days of waiting I am beginning to suspect that my return never arrived and now what the h--- am I supposed to do. I guess I have to be my own small company of just me and contact UPS and file a claim that my cross bow was lost in transit (evidenced by my not receiving an email that it arrived) and go from there.

I am not going to say that I am a dissatisfied customer, because my returned and fixed bow may arrive later this evening, or tomorrow, or the next day...and I will be pleased when it arrives. The wait time hasn't bothered me. The only thing that has bothered me is not receiving any communication from PSE.

If any of you readers, who returned your cross bow received a communication from PSE, please reply, so that I can determine what situation I am really in.


Mark Y
Beloit, WI
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  #48  
Old 01-09-2014, 07:00 PM
Silver Member
 
Join Date: Aug 2010
Posts: 140
Re: Anyone receive their Elite back from recall yet?

Quote:
Originally Posted by radarphos;903301...
contact UPS and file a claim that my cross bow was lost in transit ...
If you sent your TAC Elite via UPS (United Parcel Service) then you should have gotten a Tracking number. With the UPS Tracking number you can determine if TAC Elite arrived at PSE and date.
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  #49  
Old 01-09-2014, 07:14 PM
Junior Member
 
Join Date: Mar 2013
Posts: 4
Re: Anyone receive their Elite back from recall yet?

When I sent my Tac Elite back, they sent me a UPS electronic shipping label. After I sent it back, I was able to use the tracking number to see when it was received by PSE. I even signed up for tracking updates, which sent me emails, letting me know where my package was. Once my Tac Elite was finished, I received an email letting me know it had been shipped, and had tracking link attached to the email. From the time I sent my Tac Elite in, until I received it back, was only 21 days.
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